Terms & Conditions

Tours & Itineraries
Vino & Beyond (ABN 60 374 958 172) reserves the right to amend an itinerary due to circumstances beyond their control. This may include but not limited to road, weather or traffic conditions.

All reservations include a 15 minute grace period of the booking commencement and completion time. Additional fees may be charged for additional time outside of the original booking period.

Seat belts
Our vehicle is fully equipped with seat belts and must be worn at all times.
For the safety of all passengers must be seated and wearing seatbelts when the vehicle is moving.

Behaviour
Passengers are not permitted to place any part of their body outside the vehicle, whilst the vehicle is moving.

Abusive or aggressive behaviour will not be tolerated and Vino & Beyond reserves the right to cease the tour or evict a passenger due to bad behaviour. This will be at the discretion of the driver.

Wine Tours
Some wineries or venues may charge a fee and may be payable in advance. We can book and pay on your behalf after a deposit has been paid. Please note that cancellation refunds for tasting or admission fees are subject to the facility refund policy and not Vino & Beyond.

Alcohol
We encourage responsible behaviour, particularly when passengers have been consuming alcohol before they board.

Vino & Beyond are not licensed and therefore alcohol is not allowed to be consumed or opened in the vehicle. The driver has the right to terminate the tour without refund if alcohol is consumed in the vehicle.

Vino & Beyond reserves the right to decline any intoxicated passengers to board the vehicle.. 

Cleaning  & Damages
Passengers are requested to remove any rubbish from the vehicle.

A cleaning fee will apply if passengers spill drinks, food, vomit or dirty the vehicle. The driver reserves the right to terminate a charter, if any actions are deemed threatening or dangerous to the driver or other passengers. The driver is authorised to have an unruly passenger who is threatening or placing the driver or passengers in a dangerous situation removed. The matter may be reported to the police or relevant authority if deemed necessary by the driver or management.

Smoking
No smoking is permitted in the vehicle. It is against the law in South Australia to smoke in Public Transport Vehicles.

Cancellation Policy
All cancellations less then 48 hours prior to the scheduled departure time will forfeit a refund of any funds received by Vino & Beyond. A 50% refund of funds received will be given for cancellations greater then 48 hours o the scheduled departure time. If you need to cancel due to a Covid-19 restriction we will happily refund the total amount.

Payment Options
All transport bookings require payment in full prior to travel and payments can be made via EFT. A 50% deposit is required to confirm the booking. The remaining 50% must be paid prior to departure. Prior to making a deposit, please refer to the Cancellation Policy in the Terms & Conditions.

Acknowledgement
The person making the booking and paying a deposit is responsible for their group and accepts the Terms & Conditions on their behalf. A deposit is deemed acceptance of the Terms & Conditions.