FAQ's

Who will my driver be? We are a small local business with just two friendly chauffeur accredited drivers (Shane & Dave). Both of us have years of driving experience, know the areas well and will treat you as VIP's for the day!

What if the weather is bad?

Our tours operate regardless of weather conditions. Most wineries are setup for all weather conditions and this adds to the ambience of the day. Whether it’s by a warm fire inside on a cold and wet day or out in the sunshine on a warm sunny day.

Can I eat in the vehicle?

We allow snacks in the vehicle however we ask that no hot food is consumed.

Can I drink in the vehicle?

We strongly encourage drinking water throughout the day however it is illegal to consume alcohol in the vehicle.

Do you offer pick up from multiple points?

At Vino & Beyond we strongly promote flexibility & convenience and we will do whatever we can to accommodate all requests.

Do you have set tour options?

No, our uniqueness at Vino & Beyond is to offer custom tour options for each individual group tailored to their interests. This may include a combination of attractions, wineries, chocolate factories, zoos or even fruit picking! However, if you’re stuck coming up with an itinerary we can put something together for you. Just let us know your interests and we’ll come up with a tour that you’ll love.

Do you offer any concessions?

Our tour is priced to give everyone excellent value for money and unfortunately there is no scope for concessions. We keep our prices low so that everyone can enjoy a safe, fun day out with family and friends. At times we offer promotions through our Facebook page so it's best to follow us there for these updates!

Our luxury 7 passenger vehicle is priced so the more people you have in your group the cheaper the cost per person works out to be. We need to factor in wages, insurance, fuel, levies and chauffeur accreditation into our pricing. 

Do you have gift vouchers?

Yes! Please get in contact so we can package up the perfect gift to any value. We can even deliver and add flowers, wine or anything else!

Can I bring my luggage?

Depending on how many people are in your group will depend on how much luggage space is required. The vehicle can be configured to allow more luggage space if there are less passengers. Please contact us to discuss.

Do I need to bring anything?

We will provide water for each guest so the only requirement is to bring yourself!

How can I book?

You can book by phoning us, email, Facebook or an enquiry through our webpage.

What is included in the price?

Our prices are for transport only within the agreed booking time. We have decided to not include entrance fees, wine tasting fees and lunch as there are so many variables. For example, some wineries won’t charge a tasting fee if you purchase wine and some guests prefer to graze throughout the day instead of a sit down lunch or simply stop at a bakery. We decided to keep our prices as low as possible and have a ‘pay as you go’ system.

What methods of payment do you accept?

At this stage we only accept cash or direct deposit. A tax invoice can be provided on request.

How many people can you fit in the vehicle?

The vehicle can transport up to 7 passengers safely and comfortably.

Can we bring our own music?

Feel free to bring your own music that we can connect up and play through the car speaker system.

Will we have the vehicle to ourselves?

Yes, when you hire the vehicle it is yours for the time you have booked us for. We don’t group people up together to fill the vehicle.

Can you pick me up from my Hotel?

We will pick you up and drop you off anywhere you like. Please bear in mind additional costs may be incurred if this is outside of the priced booking times or one way trips.

How can I view or write a review and are you on social media?

Yes & Yes!

Reviews are so important to us! They help us to improve and lets us know what we're doing well. We can then build on this for our next guests.

Please find our reviews on Google Facebook.

If you'd like to write a review on Google please use the following link:

https://g.page/vinoandbeyond/review?gm

If you'd like to write a review on Facebook please find us by searching:

Vino & Beyond

You can also follow us on Instagram @vinoandbeyond!

Follow us on Facebook for regular updates, competitions & promotions!